Clear answers before you bring anything in.

An evaluation is the first step in understanding what you have. Contact NCGB before your visit to confirm current terms and what happens next for your situation.

Call NCGB to confirm the current policy for the type of evaluation you are considering.

Timing can vary by the items and the size of the collection. Contact the buying desk before your visit to discuss what to expect.

Identification requirements can depend on the transaction. Ask NCGB what to bring before you visit.

Depending on the item, NCGB evaluates relevant factors such as weight, gold purity or karat, precious-metal content, current market pricing, quantity and marketability. The buying desk can explain the details for your item.

Relevant factors can include weight, purity, quantity, marketability and current market conditions. The mix depends on what you bring.

Spot price is a market reference for a precious metal at a given time. It is one factor in an evaluation, not a guaranteed purchase price for every item.

Retail jewelry pricing can include design, labor, retail costs and other factors. A precious-metal evaluation focuses on the relevant material and item-specific details.

Yes. Broken jewelry and scrap gold are among the items NCGB evaluates for precious-metal content and other relevant factors.

Ask NCGB about the specific item. Acceptance depends on what the item contains and the current buying criteria.

The effect of stones can vary by item. Share the details with the buying desk so NCGB can explain what is relevant to the evaluation.

Gemstone value can depend on the stone and the piece. Contact NCGB to discuss the specific item rather than assuming a value in advance.

NCGB evaluates eligible gold and silver coins, rounds, bars and bullion. Bring the markings, packaging or documentation if you have them.

NCGB evaluates sterling silver flatware, serving pieces, jewelry and eligible collections.

Yes. Inherited jewelry and estate collections can begin with a private conversation and approximate details.

NCGB works with individual clients and commercial clients managing collections or precious-metal volume. Contact the buying desk to plan the right next step.

Yes. Jewelers, dealers and businesses can use the dealer path to discuss scrap, inventory, commercial lots and recurring volume.

Eligible private home or business pickup services may be available. Contact NCGB to discuss your location, items and current eligibility.

Yes. The Get My Offer flow accepts optional photos so the buying desk can understand more about what you have before the next conversation.

Ask NCGB about approved payment methods for your transaction. Available options can depend on the current terms and the type of transaction.